Customer Support, Maintenance and Service, To ensure you receive maximum benefits from your investment in Bentley products, we offer a comprehensive Maintenance and Service program. This program is designed to provide you with an information pipeline to answer the questions that you may have or problems that you may encounter using any of the Bentley products and to ensure that you always have immediate access to the latestreleases and upgrades.
Profit from our Maintenance Program with :
Technical Support
Unlimited toll-free access to domestic technical support.
E-support: Online technical support 24 hours per day.
Dynamic knowledge-based system for FAQ’s and example problems (changes everyday with input from Bentley support engineers around the world).
- Product Updates and Enhancements.
- Automatic Software updates and enhancements mailed to you upon availability.
- Downloadable updates and patches (Archived updates also available).
- Automatic Bug Notification System to inform users of new patches, builds or updates very time they run STAAD.
Other Services
- Training programs can also be held at your site and customized based on your requirements.
Discounts
- Substantial discounts on future upgrades, additional licenses of software and training programs.